Tabehako is an e-commerce store, which means it is a store operating on the internet. This also means that we haven’t met our customers personally, and chances are great we never will be able to meet all of you (although we would love to!).

Unlike a purchase in a physical store, we will need your personal information, otherwise we won’t be able to process and deliver your order. Furthermore, as we are exclusive in our market reach, we wish to create the best e-environment for you to shop. With the coziness of being home in your pajamas, but with an optimal user experience.

It’s very simple. We process the personal data you choose to provide us. Personal data is the information that identifies you personally. You can think of data such as your name, address, and billing information. We process your data for the following reasons:

[1] Account & ordering

We collect personal data that are needed to execute your order smoothly, as well as to confirm and asses your order, receive payments and if needed to refund your order. In a legal framework, the way we process this data is GDPR-compliant. The minimal data we will ask from you while creating your account is: a) your name; b) address details; c) contact details; d) order details; e) payment details; and f) comments if applicable.

[2] Customer services

You might want to ask us certain questions, either as an existing customer or a new customer. In this process you will provide us some of the in section [1] mentioned data, as well as your comment.

[3] Marketing & surveys

We wish to provide the best services for our market. And we need your information to do so. In order for us to understand who our customer is, what their interests are, and where they are located, we can provide a better environment for you. We might ask you to fill in a survey to help us to pursue this objective even faster. Of course, it is completely up to you to choose whether to participate or not. Furthermore, we wish to send you (personalized) messages and mails, in which the latest news, offers, discounts and updates will be communicated to you.

[4] Cookies

We enjoy kurabiye and brownies, but what are those inedible cookies about? Cookies are personal data that you submit to us indirectly. These cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Tabehako uses cookies for functional, analytical, and marketing purposes. Analytical and marketing purposes are elaborated upon above and below; functional cookies are necessary to enable good website usage. Cookies collect personal data such as: a) location details; b) IP address; c) browser and device type; and d) website language. 

Yes, we promise that we do our best to keep your data safe. You know that a physical store has locks and cameras, on its register but also on its doors and in the corners – following you (and potential thiefs) throughout the store? We do too, for your safety. Look up, can you see the little lock in front of https://tabehako.com in the toolbar? It is called a SSL-certificate. This certificate enables an encrypted connection on our website. It means that tabehako is secured. You can compare it to a letter that you seal before you send it through the mail.

You choose whom to provide your personal data to Tabehako will not share data to anyone not working for the company (i.e. owners, employees etc.). Any information you provide on our website will not be shared with third parties unless needed to complete your order (e.g. delivery company). If you click on any links redirecting you to third parties, the information you provide will no longer fall under tabehako’s privacy policy.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Tabehako collects your data, but does not intend nor wish to store your personal data longer than necessary for the purposes for which your personal data were collected. However, Tabehako might store your data for longer if we are required by law to do so.